SHIPPING TIMES DELAYED

Due to Covid-19 we're unfortunately experiencing longer than usual delivery times. Please bare with us, we're working hard to get your order to you as fast as we can. We're looking at anywhere from 1 week to 6 weeks delivery time. We know, it sucks, it's out of our control. In the mean time, we post funny memes every day you can check out to pass time @therezlife on IG and @therezlifestyle on FB!

Shipping times:

• Huge delays because of the coronavirus (anywhere from 1-6 weeks)

Shipping cost:

• We ship to Canada and US (charged in CAD)
• There are several shipping options, choose what's best for you
• Depending on items, shipping may be less

Tracking:

• Once orders are shipped out, you will get an email update with tracking number (sometimes using an app)

Receiving products

• Just a heads up, if you order more than one item, please know that items can be shipped altogether or one at a time

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards & PayPal. 
• We charge in CAD (Canadian dollars)

Cousin, please read item descriptions carefully and note sizes of products. Also know screen monitors are calibrated differently and colors, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees. 

Returns

• Sale items cannot be returned or exchanged
• Returns are accepted within 14 days of receiving your product, please send us an email with any concerns
• You will be responsible for paying your own shipping costs for returning your item (please provide proof of shipment being returned e.g. email us a photo of item being returned with tracking number - we don't guarantee we will receive your returned item). Shipping costs are non-refundable. 

Exchanges

• If the style doesn't suit you, we can offer you a one-time use store credit voucher valid for 30 days provided the piece is unworn and intact with all the tags and labels. Note that shipping costs are non-refundable and will not account for the amount of the store credit voucher.
• Please ship us the piece back with a small note of your size requirements and send us an email confirmation.

Cancellations

• You will only be allowed to cancel or change an order within 24 hours of your order. All requests will be denied after 24 hours because orders will already be in production. 

Refunds

• In case the item(s) are damaged/flawed upon delivery please send an email with photos and we can send a replacement or refund (usually around 10 business days)

If you have any questions, write to us on FB or email: justrealdeadly@gmail.com and Auntie will help you.

International taxes might be applied depending on your country's taxes policy.

You will responsible for any duties/taxes charged on purchased items. 

CHECK SIZE CHART

All shirts are unisex and run true to size please read size chart carefully.  We only provide you with nothing but the best. None of that snickle fritz. 

Make your request here and we will be in touch with you!

Cha! Of course! 100% Indigenous owned and operated with status cards to prove it.

Slide into the DMs. 

We are open to collaborating with artists, organizations, reserves, you name it. Write to us and let's figure out if it makes sense to work together!

Send your inquiries here!

Your order grew legs and ran away (sorry).

Don't worry, the rest of your items are still making its way to you!

We dispatch items separately according to stock supply and so items may be dispatched at different times of the day and we do it right away so you can enjoy your orders as soon as possible!

If you have any concerns, auntie is always here to help out. 

You can email us at justrealdeadly@gmail.com or inbox us on Facebook/Instagram (@theRezLife / @theRezLifeStyle)